Hi there, To whoever reads this review please take it seriously as I have never received such disappointing service before. This is actually the very first bad google review that I have ever written. Their stores look beautiful but that is it I’m afraid. I’ve spent nearly £3,500 with Barker and Stonehouse and wish I hadn’t. Here is my experience. 1. The delivery guys simply dumped my dining room table and couldn’t be bothered to install it as agreed in store. I live on my own and cannot lift up a solid oak table on my own. Also it’s not your everyday tools required to put it together. I had to give up another afternoon off work so that they could come back and assemble it. 2. 4 out of the other 6 items which were delivered that day were damaged. Rather than send replacements, they sent somebody round to just touch it up with paint. Shocking considering this is brand new furniture. One of the problems is a dining table bench which clearly has not been lacquered in the same way as the other bench. This has been confirmed from the furniture specialist they sent round who agreed something’s not right. I have not heard anything back from Barker and Stonehouse on this matter. 3. I am missing 4 metal prongs which should have come with the shelving unit I ordered. These are to support the shelf. On the phone, they surprisingly had no idea which ones I needed and I’ve been sent the wrong ones twice. I still have not received them. 4. Also, one of the items that was initially delivered was incorrect. They sent me a replacement today and guess what…. it is damaged. This has been going on for weeks now and wasted 4 days off work so that I could be in for them to keep coming round and fixing their many mistakes. They are also very non-flexible with long distance deliveries (even if you do only live 2 hours away!). There is something seriously wrong here and I really do urge you to NOT order from Barker and Stonehouse.