Absolutely disgusted with the way we have been treated. Barker and Stonehouse have been nothing but obstructive in resolving this issue. We spent more than £2000 on a table and chairs which we viewed in the Gatehead Metro Centre branch. When we received our table it had huge manmade grind marks in the top of it and was nothing like the one we saw in display which had a relatively smooth, natural wood surface. We were told that all the warehouse stock were also full of gouge marks so we asked if we could purchase the display model and were told we could. We then spent many phone calls and emails and 70 mile roundtrips to the store to try and sort this out. 3 weeks later we were told we could NOT have the display model because the manager at the Gateshead store would not let us. The Salisbury table in the store does not reflect the table you will receive, so beware if buying one. This is appalling treatment of your customers. Clearly Barker and Stonehouse do not want to sell furniture. We are now waiting to get our money back.