Ive had a savings account and ISA.s with Barclays for many years, I have maintained a emergency fund at a reasonable level, I have been able to log on with issue until October when it would no longer accept my details and locked my account. On calling Barclays they informed my money had been moved to a dormant account without consultation, they claim to have sent a letter, which was never received, even though i continued to get emails from they re the accounts no other method was used to contact me. I am now faced with up to three months while Barclays process my claim for my own money,which i am sure they will not rush over The poor customer service guy did his best to help but it does not help me when I cant access my funds because of this high hand uncaring and uninterested approach to their long term customers I will for sure be placing my funds in a bank that welcomes savers not gets rid of them