I am a happy customer overall, BUT that customer experience over the phone must change! This lady on the phone could barely understand English, made a mistake and after I had tried to explain it she got a lot of attitude and started raising her voice. Then I spent 10 mins on the line waiting for a supervisor who allegedly she could not find... As the result, 30 mins on the line, question unresolved and couldn't speak to a supervisor..
5 years ago
Barclays has a
1.4
average rating
from
738
reviews
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