i found your company online, and i was contacted by Ryan in your team. from the very 1st call he put me at ease, he patiently explain me the whole process, what are my option, how the process works. I have been providing training for Customer Service to staff for the past 10 years, and Ryan is the best example of how to deal with a client. I will be using Ryan as an example for world class customer service, in my training sessions from now on. He is knowledgeable, efficient, patient and most of all he is ever ready to go that extra mile for his clients and that put him in a different league than an everage consultant. In my opinion Ryan is an asset to your company. and i hope you appreciate his unique talent.