I managed to speak to Liam about a variety of issues although he cannot help me at the moment due to issues with another company he advised me, has managed to make me feel calm and less frightened which is difficult in a situation regarding debt. Once I have cancelled my con of an IVA with another company I will be definately contacting Liam as his professionalism yet friendly and informed approach is by far the best experience with any company I have encountered before. I work in a telephone based environment and understand the difficulties staff can face with customers who are in a state to say the least but Liam dealt with it in a respectful way and even managed to make me laugh. 10|10 would recommend Liam, MANAGEMENT NEED TO GIVE RAISE!!