Poor return/cancellation policy Beware of this company if you want to cancel or return an item. I requested to cancel an order within 24 hours. I ordered on the 15th jan i cancelled on the 16th jan. They claim the order was despatched on the 16th jan. The despatch email i received says 22nd jan. I paid £139 for a bed i requested it to be cancelled within 24 hours. A bed i never recevied and got a refund for £94 They charged me £45. They claim £25 was a restocking fee and £20 was a return fee. For an item ive never recevied. I have reported this to trading standard and my credit card who are currently investigating the issue.