I needed to phone customer services so I could ensure I bought the correct phone holder that would not only fit my phone but also its protective case. The call was answered within 1 ring and the girl helped me select the right one, placed the order around 3pm and was amazed that it arrived the following morning. Eagerly went to fit phone holder to my VW Golf, the instructions were clear and simple to follow. The design of the car mount is ingenious, no screws, suction pads, or large adhesive pads. Following the instructions it clicked into place and is rock solid, my phone fits perfectly and is in a great location. I'll shortly be buying one for my wife and also my van.