Some constructive feedback here...
I pre paid for a rental with Alamo Car Rental via Auto Reserve.
Alamo at Schipol airport refused to rent to me because I wanted to pay by debit card. They said I can only pay the deposit with a credit card. I explained to the rental agent that I don’t use credit cards - debit cards only. Having no car really messed up my travel plans.
Auto Reserve refused to refund my money citing terms and conditions....come on Auto Reserve, who has time to read the small t and c’s
The question is why did Auto Reserve allow me to book on their site using a debit when they were aware that Alamo don’t accept debit cards as means of payment.
Anyway - I ended up renting direct with Hertz. They accepted my debit card with no hassle.
5 years ago
Auto Reserve Ltd has a
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