I was a little cautious in using a company like Autoebid to buy a new vehicle and get a discount, I did the first step and easily got a price for the vehicle I wanted, I then did about 30 more iterations looking at different factory options before I settled on my choice, this was very easy to do. I then pulled the trigger and received a call from Karen. Karen explained everything very clearly and professionally. I went ahead and my contract was sent through a main VW Dealership who contacted me and confirmed the order and took the deposit. All very very easy. The dealer was great but Karen always kept in touch and chased the dealer monthly giving me updates. I did change the colour and a few options while waiting for a build week which was easy to do. In the end my VW California Ocean arrived exactly as ordered and delivered to my door by the dealer. Karen of course phones to make sure everything was ok and congratulate me on receiving my vehicle. I have bought direct from a dealer before and negotiated a good price but this was far easier and a better service overall. Not sure why anyone would go direct again after this experience. Highly recommended!