Philip Harrison
We had a great stay at the Abisko Mountain Lodge. The food was great, the activities were perfect [weather helped here as others in the lodge weren't so lucky] and the service and staff at the lodge were fantastic [they made the holiday an experience we will never forget and can't be praised highly enough]. One issue was the size of the room which is tiny by anyone's standards and the lack of noise insulation which affected our ability to get a decent nights sleep. The transfer through Stockholm airport going out wasn't as easy as it could have been and coming back was chaotic with only 20-25 mins from when our plane landed to when the next flight was due to take off. With no clear direction to the connecting bus [which we couldn't find] we had to rush the whole length of the airport going back through security and only just made it on to the connecting flight to Heathrow [we were not the only ones forced to do this and we believe at least one person missed the flight]. The time slot was so tight that our baggage didn't make it on to the flight and we had to wait until the next day to get it back. It was a shame as it spoiled what had been a perfect break [clearer direction from SAS staff that matches the printed itinerary is a must for what is a very tight connection if there is any delay with the flight from Kiruna]. This holiday deserved a Very Good rating but was let down by the accommodation and the connecting flight arrangements.
4 years ago
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