I like the way in which the whole team go about their business. They are incredibly professional and normally that would mean a bit boring and inflexible whereas nothing could be further from the truth. They clearly love music and want people to have that same love. This means that while they take you the customer seriously and endeavour to give you the best products and service they can it is always a friendly and enjoyable experience. I was a real audio enthusiast in the 70 and 80s but lost the time and interest while bringing up our family. The guys at Audio Emotion have given me back my enthusiasm and enjoyment for music and I cannot rate them highly enough.