Booking online was easy, we arrived at legoland but had to wait in the larger que as our ticket was not booked directly through legoland. It was easter and 26 degrees and i had a 6 month old with me. My ticket was supposed to be with a quencher which is a refillable cup amd refills all day. At the desk i asked where do i get the cups from i was told the kiosks are dotted around the park......i arrived at the park at 10am and stayed until 4pm there was no kiosks open so therefor no refills and my son was devasted he didnt get a fancy cup! No attractiontix fault mind you but defo legolands, as said it was very warm and every water area was closed there was nowhere for the kids to cool off. Plus the ques were 75 minutes long so in the whole day my son got on 1 ride as he just couldnt stand the wait!! Legoland is a complete flop i would not advise anyone to travel 300 miles to get there!!