Anonymous
Placed my order on Monday for my rattan furniture. Received email confirmation but I wanted to ask a question so I tried calling at 9am but phone seems to be out of use and if you click on the number on the website it dials through to a +64 number which I think is New Zealand. As no joy, I sent a reply email which was only answered over 48hrs later confirming I’d receive my order in 2-3 days but to email back with my query. I was relieved to hear from someone but still annoyed no one had called me as I had asked. Then today I receive an email stating there was an issue with my address details re my card so they cancelled my order without even contacting me. In the email it told me to either place order again and pay via PayPal or call them up to do it over the phone. Obviously their number is still out of service and to no surprise the item is no longer available online! Gutted... I did notice that the price has been increased by £100 since Monday so can’t help but think they wanted to get more money for it so cancelled mine to sell to someone else. Also I believe they sell their products on eBay and on there the same item is listed £250 more than what I placed the order for. I do hope that either Claire or Katie who sent emails to me in the past 24 hrs from Abreo will call me back as I’ve requested so that something can be sorted out. I am extremely annoyed and disappointed ☹️
3 years ago
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Abreo Home Furniture has a 4.1 average rating from 301 reviews

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