Stay away from this company they are a farce and will steal your money! In order to book with them you will need to give them your credit card details over the phone before the engineer attends the site. They promise you a time slot for their engineer arrival but they do not fulfil their promise. Their engineer arrived 5 hours later than the time slot they promised. Their engineer did not solve the problem he was meant to. Not only he did not fix the issue, but also gave us a wrong advice and tried to rush us into commit to a full day job. Job that would have not fixed the issue which was confirmed by another electrician we had to call on Monday. Their engineer was on site for 1.5 hour but they charged us for 2.5 hour. We have been trying to solve the issue of the overcharge with them for over six weeks. Each time you call them they give a new version – a very skilled staff of story tellers. We got lies after lies since we started this horrendous path with Aspect. Be also aware that they will charge you according their van tracker and the length of time the van is parked outside on the road of your property, not the length of time the engineer spends in your house. The engineer was inside for 1.5 hours but as he left his van parked for longer they ended charge you 2.5 hours. This was not publicised in their website nor was been told to us, A real legalised scam. They will not fix your issue, they will overcharge you and you will end up stressed, exhausted and very disappointed. For your sake stay from this company they are a farce and they will steal your money.