We were significantly overcharged for poor workmanship by Aspect. The estimate provided was for 9 hours labour at £855 + VAT and £576 + VAT for materials to replace a 4m horizontal section of external sewage pipe. Actual time spent on the job was 6 hours and a detailed breakdown of the materials was not provided, but there is no way that some plastic piping and a few plastic connections and brackets could cost £576.
The horizontal sewage pipe fitted was parallel with the ground and there was no slope to ensure that the sewage can drain effectively.
When I complained the technician got very aggressive and said that he should charge me a lot more as he had spent a lot of time travelling and collecting parts etc., although I cant see that travelling time and time collecting parts should be for my account.
2 years ago
Aspect Maintenance Services Ltd has a
4.8
average rating
from
1,779
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