ordered a pair of ray ban sunglasses wrong item no customer service ordered a pair of ray ban sunglasses for £116 last week arrived today but they sent a cheaper pair in a style that would not suite my friend ... these were bought as a 60th birthday present in two days time...... first thing i did was to go online and chat about the replacement available ////// no help at all from ASOS simply told to return the item and wait for a replacement /////////////doesn't really help me as i would like to give the present on his birthday poor customer service indeed///i have already posted the wrong item back to asos awaiting refund why would i give them my cash i do not trust them