Ordered my item from ASOS on the 19th Feb item dispatched on the 20th by 6th Mar still haven't received my parcel. Live chat to only find out that item is lost and no one from ASOS updated me only when i ask for an update. The replacement delivery they offered is the standard international delivery meaning which i have to wait for another 10days! i couldnt believe that i have to wait for a month for my parcel. When i suggested that ASOS should be responsible for the replacement delivery with free express delivery service, the customer service officer could only repeat that damn standardize sentence of "you will be charged for the delivery cost"Just wtf man! shitty service with unreliable courier!!!!!