After making a call to order the grass I asked for an email to be sent so I could check order, it never came. I then phoned again to chase delivery date, as I needed to know. I was told I SHOULD get a call today, never did, I had to phone again. I asked for email again, it never came. When the turf arrived it was damaged, I didn't have enough adhesive for job, (only two to join 12m) I asked for 13m or joining tape, only 8m arrived. Had so much membrain I could cover a football pitch. Found this company very disorganised and unhelpful from start to finish. DO NOT USE!!