I have a Carteck, side-hinged single garage door, supplied by Arridge Garage Doors and installed by an independent door fitter, contracted through them. I was grateful to Mark & Bob at Arridge who spent quite a bit of time with me prior to finalising the order, giving me lots of information and answering questions about the possibilities whilst being fit for purpose. The driveway slopes down towards the garage slightly so it was advised by the fitter when he came to conduct the survey, that he would built up the threshold on the door, in addition to the manufacturers one, so that both doors could open fully. The door was installed at the end of December 2015, looks great and included all the features as designed (three vertical windows, multipoint locking). However, literally the day after it was fitted, I noticed wet spots appearing on the floor inside the garage. I raised this with the fitter and with Arridge directly, only to be informed that there was nothing they could do to ensure it was water-tight. My main concern with this is the entire door is sitting on a wooden threshold, which doesn't appear to be treated for damp and if the water penetration continues, will rot and at some point be an issue. Given the overall cost of this door, I was expecting an upgrade to the previous door, not the introduction of a damp problem, which will effect the ongoing condition of both the garage and the new door.