My wife and I woke Saturday morning to find water dripping through the ceiling. Needing prompt attention I call Around the Bend (Worthing) as the advertised time for a visit was aimed at 90 min. The agent informed me that 90 was a bit optimistic but likely to be two hours, also I was told the charges would be £ 125 per half hour. I accepted this on the basis that a quick resolution would be costly but beneficial. After a number of calls throughout the day the expected time was put back and back. It was not until 18.30 that Kevin the plumber arrived at our door, a full eight hours after my call to Around the Bend (Worthing). He noticed the loft trap and ladder down ready to go and said “ you are ready for me”. My wife remarked, light-heartedly, at these prices we did not want to impede your progress, or words to this effect. Kevin then accused my wife of being rude, picked up his tool box and walked out of the door. Thanks Around the Bend (Worthing) for leaving two OAP at six thirty on a Saturday night with water dripping from the ceiling, especially after the eight hour wait.