Terrible customer service. Failed delivery, now waiting +24 hours for re-delivery and having to take another day unpaid off work. i missed a from the driver, tried to call him back 3 times , which he answered and subsequently I had to rebook the delivery for the following day. Why the driver can't just redeliver today I don't know and I feel it should be made explicitly clear when ordering a product with them that if you miss their call prior to delivery they will not attempt to deliver the item. I was expecting a knock on the door, this never happened, as had it done, I would have received my goods. I've been given £50 refund, which really isent good enough or anywhere near enough to cover my loss of earnings. When contacting customer services I had to wait 10 minutes just to get through. I feel a.o have done the absolute minimum they could to rectify the problem and would not recommend them or use them again in the future.