"The flowers were fantastic as always. However I had my original order (placed a month ago) cancelled as the bouquet was not part of the valentines offering. I could have them delivered a week either side but wanted them and the order was accepted. I was forced to order a different (more expensive) arrangement or accept a smaller bunch for the same price! To add insult, my ordered item was then discounted two days before it was delivered. Great product, but very poor service in this instance"