Terrible service, unreliable delivery. Do no trust this company to fulfil your order. I had made an order days in advance and paid for delivery on a specific date for my fiancee's birthday. The company did not deliver my order and did not notify me of this. When I contacted customer service to ask why my order had not been delivered the representative nonchalantly told me it had not been given to the courier and if I wanted it delivered on a different date. No explanation and no attempt to fulfil my order on time. Appleyard just does not care about delivering on time or about customer satisfaction.