I ordered some flowers for my Mum to be delivered on Christmas Eve. She was very happy with them but sadly two of the roses and a few other bits had died in just 3 days. I contacted Appleyard Flowers and sent them photos and they were very quick to respond and offered me a full refund and sent my Mum a complimentary bouquet of my choosing. They even upgraded to an extra large bunch. They were delivered the following day. My Mum was delighted with the fresh bouquet. She would like me to thank Appleyard Flowers for their brilliant service and the beautiful flowers. The flowers are of good quality and different from my local florists. They are reasonably priced and customer service is second to none. I highly recommend Appleyard Flowers. I will be using them again in the near future. Many thanks!