I placed an order with a paint company for overnight delivery. The APC system shows that the parcel was at their sending hub on the 25 April, and delivery hub on the 29 April. I contacted APC in Newhaven to enquire about delivery and was advised that a delivery was scheduled for 3 May due to the bank holiday. I telephoned to ask if I could collect the parcel. The lady I spoke to said she would check if the parcel was still in the warehouse, and it was. I jumped in the car and drove 30 miles to the depot. At the collection office I gave a gent the consignment number and he vancished for 20 mins. He said we dont have the parcel as it came into the depot late that day and was loaded on the van as an addition, he had tried to contact the van driver without success. I left empty handed. There was no attempt to deliver the parcel that day, our cctv and ring doorbell detected nothing. So I have not got a clue whats happening. I have had this issue before with APC and I wish vendors would find a more reliable courier.