Terrible service. Told me parcel would be delivered on Thursday - no show, then on Friday - no show, then today (Saturday) I called twice to confirm and twice told it’s out for delivery - on third phone call I was told it has been returned to sender! Customer services department dont communication with each other as whilst one was telling me it was out the other was cancelling it. I’ve stayed in with 2 young children to wait for the parcel - they clearly don’t care about the impact they have on people’s lives - I am upset and appalled at how they have treated me and my kids