Yesterday, 19th July 2021, a large package was to be delivered to us. It was left at our neighbour’s even though both my wife and I were in. Neither the doorbell or knocker were used. Windows (upstairs and downstairs) were open which was a clear indication that we were in. To add to this problem no note was left telling us what had happened. We only found out when we received an email - but this did not say which neighbour! I then phoned APC to find out which one. I was told that the driver would return and deliver the heavy package to us. He never did. What awful service. It’s a pity I cannot give a zero rating!