Don't bother taking a day off work for your 'next day' delivery. They assured me several times the package would arrive yesterday. Obviously it didn't. This isn't the first time this has happened. What is the point in having a service you can't stick to? We have lives too, also jobs to get on with, and bills to pay. This company needs to take a long hard look at itself and realise you can't not deliver when you are meant to. In other industries you get fired. Unfortunately the only method of ensuring this poor service doesn't get ignored is to write a public review to make your client base aware of you malpractice or should I say, not being able to do a simple job. I've had to take another day off work to make sure I am home to collect the package I was 'guaranteed to arrive today' and another day of lost income. Let's say I'm not confident they will deliver again... UPDATE: I've emailed, and they have responded with totally conflicting information to the folks who I spoke to twice on the phone. Phone people said my package is out with the driver and will be delivered by 5:30pm, whereas the email help has said my package is in the warehouse. Madness! ANOTHER UPDATE: I called APC again and now the same guy is telling me he doesn't know if the package is in the warehouse or with the driver. It's 5:33pm. Another no show. Another day wasted at home. I've lost 2 days worth of wages. Disgusting behaviour. AVOID!!!!!!! YOU'VE BEEN WARNED!!!!