This is one of the worst experience I have had in a long time. I booked same day payed £92 as my son had to leave sofa in the garden they were suppose to arrive between 9-2 got a call at 3 they where running late should arrive at 4.30 called at 5.30 and cancelled took them until 8.30 to confirm for next day by which time I said I wanted to cancel as my sofa had been rained on, they then dropped the bomb shell and said no refund as I had asked for next day delivery I tried to explain the sofa was ruined and they said that wasn’t their problem. Very unhelpful extremely rude absolute disgusting service. I will be waiting for a manager to call they said if he calls it will take 24/48 hour what a service!!!!!!!