They text me that they will arrive 8-10am. They claimed they gave me a miss call and came to my door at 8:15. I received a missed call from a withheld number. I was at home the whole time and my buzzer did not ring nor did anyone knock my door. My house is quiet due to having a sleeping baby, so anyone outside I can hear. Also being a serviced apartment with a gate, they should have been able to reach me from reception. The driver appear to have only given me missed call. I chased at 8:45am. AnyVan said they have sent the driver away to another job. AnyVan say I can either cancel and lose my £151 or rebook with another 50% cost. With multiple calls to them, they didn't want to listen and resolve the situation. A move like mine is normally 2 hours hence the £151 price. So they instead gave me for that price a missed call and 15 minutes wait. I certainly feel scammed.
Posted 7 months ago
ANYVAN is rated 3.16 based on 652 reviews

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