Filipe Martins
>
On the 3rd of September, I had the displeasure of using this company. Avoid this service at any cost! I booked a house removal, paid £180 pounds for it and on the day of the removal 2 guys turn up and tell me they can't take all my items because they have other jobs. I then call their customer service who were the most useless and unfriendly bunch of people I have ever encountered and they told me I needed to book an additional removal team but this time based on time. I ended up paying £180 for the first team (who took half my stuff) plus £250 for 3 hours for the second team. Both teams took half of my stuff and arrived both at the same time at the destination address (my new house). Ridiculous! They didn't allow me to cancel one of the teams, didn't refund me on anything and the whole thing cost me over £400... Find a real removal company, don't use these guys they are absolutely horrible!!
Helpful Report
Posted 1 month ago
ANYVAN is rated 3.29 based on 595 reviews

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