DO NOT USE THIS COMPANY IF YOU WANT TO STAY SANE. This company is a disgrace. Arranged for a 2 van, 2 day move from Hampshire to Scotland to take place today. Got a telephone call at 5.30pm yesterday to say they were having difficulty getting the drivers and the move might not happen. Then got a phone call this morning just saying they were cancelling the move and refunding the fee. The fact that the stuff is in storage and we will now have to pay extra for that means nothing to them. As they kept quoting "in our terms & conditions we can't compensate for any out of pocket expenses". I had a feeling it would all go wrong as it was such a big job, but Anyvan promised it would all be fine, so much for being the most trusted removal company in Europe. The customer service person just kep saying we're very sorry, but that's fine for them as what they've done doesn't affect them in the slightest, but it does affect us and especially my disabled mother who is desparate to get into her new house and will now have to wait at least another week while we try to find another company. BE WARNED YOU MAY THINK YOU'RE GETTING THE JOB AT A GOOD PRICE, BUT THE JOB MAY NOT HAPPEN AT ALL.