I have never heard or come across such a horrible company! They are just trying to rip your money off nothing else!!
I made a booking on the phone and told the agent that I could only give approximate number of bags because I was still packing. The guy on the phone said that's okay, no problem.
They came outside of the time slot they gave me.
Because I was carrying all my stuff, I made small bags and light very small boxes.
When the guy came finally, he told me that there were to be more items, and I had to pay extra for each item!! I tried to explain him that I could make them smaller as I didn't know that, as his colleague told me that's fine! He didn't care and counted every small bag 3 of which could only make a big bag! And he immediately called his colleague to count the items. For the extra items, they charged me an extra 2/3 of what I had already paid! I told them I want to cancel, but they said they don't give a refund!! They forced me pay that extra money!!
They turned my day into a hell with their horrible behaviour and fake rules!!
Even if I ask them within 2 minutes I could put 3 bags into one, they refuced to accept!
I have never seen such a thing before! They made my difficult day even harder!! I'll do my best to spread this word everywhere!
Posted 10 months ago
ANYVAN is rated 3.17 based on 650 reviews

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