Arranged pick up 11th june, arrived 2 & half hours after they said would be there neighbour had to let in, floor damaged, looks like bed scrapped on floor, ordered 2 persons for pick up and delivery.......delivery next day 12th no tracker sent, had to call driver on 3 occasions, said was in Leeds at 3pm when delivery was booked by 4pm Blackpool, eventually arrived Blackpool after 9pm and residential home wasn't allowed to except delivery, driver called me and said bringing back to London and another driver will have to redeliver tomorrow, said between him and other driver they had been driving 26 hours already, I am very concerned about my goods on this van and to when it will actually arrive, I wish I had read more in depth the reviews as this seems to have very poor service, if I do not get a positive result tomorrow I will be taking this matter further, very disappointed to say the least.