"Horrendous experience!
I booked two men and a van through AnyVan to move some very heavy furniture from my old house, but when they turned up the driver was horrendously unfit and obese and refused to carry most of it, and I had to help the other guy move my furniture. I'd paid extra for delivery to the first floor, but wasn't able to help carry such heavy items up stairs so my furniture remains on the ground floor.
Customer services are refusing to refund any money paid for two porters and first floor delivery. I won't be using this company again."