My elderly mother was due to move today and was slotted a time between 12-2pm. After check via text to driver I was informed his van was broken so a new drive would be allocated. On checking my emails this morning I found this to be correct, however no contact by phone from this driver had me a bit concerned, I text and rang driver and anyvan offices many times from 11am up until 3pm. As you can imagine it was rather unsettling for myself and my mum. When the van finally turned up at 3.10pm, the driver was very apologetic and explained reasons why he was late. The two men worked very quickly and were very professional in their work they did the job with a smile too, we were just relieved to get moving. Not sure I would book again through anyvan, felt like we were left hanging for too long.