Wish I would've read these reviews before booking. I booked for a Friday slot (£265) foolishly expecting it to be delivered Friday. After hearing nothing I used their online "support" feature. ABSOLUTELY USELESS. 3 operatives, Amanda,Waydene and Gary couldn't offer any further information to what they were copying and pasting from the company blurb. CLUELESS Spent 30 mins holding on a phone call before I gave up hope of anyone answering. Nobody could give me an update but when I said I would cancel due to their incompetence it took literally seconds for this to happen and receive 2 emails confirming the cancellation and telling me the £265 was refunded. IT'S ALMOST AS IF THEY ARE USED TO REFUNDING PEOPLE RATHER THAN DELIVERING ON THEIR CONTRACTS. AVOID AT ALL COSTS TO AVOID DISAPPOINTMENT