What a mistake to trust anyvan to do our move...
1. We had booked our move for 9-10am. The driver that was supposed to come was unable to. So last minute anyvan found a random guy with a van and sent him to do our move 5 hours late. This guy even brought his wife with him to help.
2. The van was small, they didn't have anything to cover our mattress (even though we paid for packaging), so I had to use my bedsheets and they didn't use any protection between our furniture in the van. There was no type of protection, no padding, no straps, nothing at all .... Therefore EVERYTHING was scratched and damaged.
3. They broke our wardrobe while trying to disassemble it in front of our eyes and straight away they started taking photos of the damage they caused and tried to make us sign a waiver in order to avoid any responsibility for it. They were unable to assemble it properly in the new house and they left us with a leaning wardrobe which we later broke apart and took to the tip as it was unusable.
4. They got in the van to go to our new house and left 2 (out of the 10) furniture we needed to move behind. We had to ask them to come back in and get them.
5. They left the old house dropping a leg of the desk on the road. Luckily we were just behind them with our car and collected it.
If we had rent a van for a day we could have done the move ourselves with much greater care and with no damages and scratches.
The only good thing is that our most valuable items (TVs, computer screens etc) we moved them ourselves with our car. They would have destroyed everything.
2 years ago
ANYVAN has a
3.3
average rating
from
2,197
reviews
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