Awful experience: We acquired their service on 12/03/21. First of all customer service was really bad and had to wait for long time to get to speak to someone. Then the movers took a long time to sort out the updated quote as there was some additional stuff to be added to the list and they won’t move until paid fully in advance. The movers were not professional movers. It was very painful procedure, to be very honest. Took a long time to load the van and scratched the wooden wardrobe doors and the wall. Luckily the move was within the city and managed to complete in 12 hours. We had only a few things to be reassembled including one large bed. They didn’t reassemble the bed properly and lost one screw. Since then bed is making squeaky noises. We put one dismantled bed in the garage and found out that the sets of screws were missing. They did not reassemble the wardrobes properly too. They seemed very unskilled & unprofessional. We have moved houses before but this experience was very unpleasant and painful. I would never recommend their service.