Absolutely terrible company with the most ridiculous customer service I’ve ever encountered. I booked for time slot 1-3pm and the driver kept delaying and wasn’t sure when he could come. I had flatmates and landlord waiting on both my old flat and new house all day because anyvan kept delaying the move. Their customer service agent even suggested that I should cancel and book another day, which is absolutely ridiculous as moving house is a big arrangement and it involves arranging contract start date and move in date changes. And the customer service agent who contacted the next day had the audacity to say that they won’t charge me for the additional time I took?!!! Anyvan is the one who delayed 7 hours to arrive and said they won’t charge me for the extra time? This is the biggest joke of a company I’ve ever encountered.
3 years ago
ANYVAN has a
3.3
average rating
from
2,195
reviews
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