I purchased a large (2.4m) piece of foam and at no point was I told that it would not be one whole piece. The foam itself was fine, but the issue was it was two pieces joined together and that the joint was not very good in certain places. Upon calling the customer service they were surprised that we hadn't been informed it would've been two pieces glued together. Upon sending pictures they advised "the glue had not set before the order was packed" They said they would send out another can of glue. I said I was concerned that the issue would repeat itself and I would rather have another piece of foam (as I was cutting into 3 pieces anyway!) They wouldn't do so as it would cost those more to send out another piece of foam, so despite my emails and expressing my concerns, they just sent the can of spray and that’s it. I imagine that they deem the issue resolved now. Very poor and disappointed with the aftercare/customer service