I ordered foam of 2" depth and 1" was delivered. When I contacted the company there was no apology, just a comment that mistakes do get made. A photograph had to be sent to prove that the wrong depth of foam had been sent.The courier did not collect the return parcel. As it was Christmas time I was told that it would not be collected until the company reopened in January. I stayed in for three days after the company had reopened and then contacted them again as the courier had not collected the parcel. I then had to stay in one more day waiting for the courier. I was unable to get a refund until the foam had been delayed. I will not recommend this company.