Anonymous
Unfortunately, my order was never delivered. When I first reported this, I received prompt responses from customer service, but asked to wait, to see if the package might have been returned. For the last three weeks, I have heard nothing at all regarding the order, although I have e-mailed to ask again. The order was placed May 7, it is July 19, and I am still waiting to hear back about either a replacement or refund.
Helpful Report
Posted 1 year ago
Hi, thank you for your valuable feedback and sorry to hear about the problems you have encountered with delivery. We did have a delivery issue with our carrier during this time, which has now been resolved. In addition, we have just had a staff handover in our customer service department and regrettably your query has been overlooked. Please email info@anorakonline.co.uk with your name and order details and we will compensate you.
Posted 1 year ago
Anorak Online is rated 4.72 based on 1,729 reviews

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