"Awful service. I ordered 2 weeks ago and asked for 3-5 working day delivery. Still waiting on heart tablets for my cat 14 days in. THere was an issue with the prescription apparently, but nobody rang me or emailed to tell me. I had to chase, took 30 minutes to get through on one occasion, 23 mins the next etc. Nobody contacts you if there is an issue, the lines close early so if you work full time, you've got no chance of being able to get hold of them even if you did want to sit and wait. Fobbed off with all sorts of excuses and waiting on a refund. Hmmm"