I am using Ancient wisdom for 9 months now and always loved their products. However I am disappointed with few things.For 4 times now I was informed about out of stock products only after a week of placing my order just before the dispatch.I always talk to them on chat for an order update at least twice before my order is dispatched.However they would not say about out of stock items then.I will only be informed just before the dispatch after a week's wait.I received negative feedback for cancelling my orders after keeping the customers waiting for a week and cancelling their orders because I did not have any other option to send the products.Also the reed diffuser sticks quality was top at the beginning but now the natural reed sticks are way too thin and not their best quality.I generally do not leave a negative feedback because I myself am a business women.But the issue keeps recurring and I am quite disappointed.