We asked this company to move five large items of furniture for us. On arrival, two items were damaged. When we signed for the delivery and mentioned the damage, we were advised that the office would contact us further to sort this out. Twelve days later, we are still waiting on a telephone call from the removal company. Very quick to request payment but when things go the other way, no better than any other company. Especially considering we opted to pay an additional amount to insurance cover and they still cannot be bothered to follow up. Would we use again? No!