Hired a mini-bus to go to France with family. Excellent service as the manager arranged for me to collect on a Sunday at no extra charge as we had an early morning crossing. He also arranged with me to come in early to go through with me all the features on the bus and to check I was ok with driving abroad. Great service on return, easy drop off and no hassles. Was so impressed with service I booked my car in for a service. Always on time, easy opening hours so I could drop off on way to work and had a car hire ready for me. I was called to let know when my car was ready and when I got caught late at work, they arranged for someone to meet me at a suitable time. Excellent customer service. Thanks Paul and team, we will all be getting our car serviced at Chelmsford & I will use again for hire.