Used this firm for a building survey and am happy with the service I received. The price was competitive, booking and paying for it straightforward, I was able to ring prior to the survey and ask for the surveyor to give his opinion on the feasibility of improvements that I had in mind, which he did and included in the report, I asked for an emailed copy of the report for speed and received it as soon as I requested it as well as promptly receiving a hard copy in the mail. The only room area I was concerned about was, after booking the survey, I was informed by email some days later that it would take place around 3 weeks later (due to the surveyor being on holiday) which was too long a time frame and I wouldn't have booked it if I had known this in advance; I would have gone elsewhere. It got brought forward in the end through intervention from a very helpful estate agent but \i would have appreciated an up front timescale from the company hence the loss of a star.