We have employed the services of Allcott Associates to carry out a Building Survey for a prospective property purchase as they appeared to be high qualified in this field and the sample report available on their website seemed to be very thorough. So when we called in a for a quote we were also expecting high quality of service such as advice before the survey and a follow up on the survey report. We are rating their services as somewhere between poor to average for the below reasons: - At the first contact we were quoted a higher price over the phone than the one quoted online . - After the survey was carried when we requested the follow up we were told that we have to pay an extra £80 per hour to further discuss the report ( this is after we paid £600 for the survey to be carried out). - When the survey was carried out no tests were carried out at the property, not even a common testing of the central heating which the surveyor of our buyers did on our current property ( so no excuse for that!) - The whole report wording is written from a point of view of an unqualified person such as myself who can observe all the things written down and with a big lack of responsibility using terms such as ' appears to be' and different professionals should be called in to test or look at different things in the property. For us this survey report is a real waste of money and didn't bring any value to us . The only thing that could be perceived as adding value is the valuation ( which was actually done at our request and not really was part of the survey) and some of the highlighted costs , but we also believe that the stated valuation price is somehow biased as the last marketing price was known to them ( I say 'last' marketing price as the property is been on the market for a year at different higher prices).All the other information in the report could either be observed or tested by us or obtained via different searches or queries carried out by our solicitor. Overall, we would not recommend Allcott Associates to anyone who is looking for a responsible unbiased surveyor with high quality customer service and who can provide more than duplicate information.